Our Commitment to Children's Privacy

AskTA ("we," "our," or "us") is committed to protecting the privacy of children who use our service. This Privacy Policy explains how we collect, use, and safeguard information from all users, with special protections for children under 13.

Important for Parents:

If your child is under 13, we require your consent before they can use our service. See the Children's Privacy section for details.

Information We Collect
How We Use Information
Information Sharing
Children's Privacy (COPPA)
School Accounts
Data Security
Your Rights and Choices
Data Retention
Contact Us

1. Information We Collect

Information You Provide

Name and email address (for users 13+)
Date of birth (for age verification)
Grade level and school affiliation
Conversations with our AI tutor
Learning preferences and goals

Information Collected Automatically

Usage patterns and session duration
Device and browser information
IP address (for security only)

Information We Do NOT Collect

Social Security numbers
Payment information from children
Biometric data
Unnecessary personal details

2. How We Use Information

We use information solely for educational purposes:

To provide personalized AI tutoring
To track learning progress
To generate progress reports
To improve our educational content
To ensure platform safety

We NEVER use student information for:

Advertising or marketing
Sale to third parties
Creating commercial profiles
Any non-educational purpose

We share information only as follows:

With AI Services

Google Gemini AI processes educational conversations only (no names or personal identifiers)

With Schools (for school accounts)

Progress reports and usage statistics
Learning assessments
Only for enrolled students

4. Children's Privacy (COPPA)

We comply with the Children's Online Privacy Protection Act (COPPA).

Parental Consent Required

For children under 13, we require verifiable parental consent through:

Credit card verification
Signed consent form
Government ID upload
School authorization (for educational use)

Parental Rights

Parents of children under 13 have the right to:

Review their child's personal information
Delete their child's account and data
Refuse further data collection
Correct inaccurate information
Revoke consent at any time

5. School Accounts

Schools may provide consent for students when use is for educational purposes only within the school's program. Parents maintain all rights even when schools provide consent.

6. Data Security

We protect your information through:

Encryption in transit and at rest
Secure servers with restricted access
Regular security audits
Limited employee access

7. Your Rights and Choices

You can:

Access your information
Correct inaccuracies
Delete your account
Export your data
Opt out of features

8. Data Retention

Chat history: Deleted after 90 days
Progress data: Retained for current school year
Deleted accounts: Data removed immediately

9. Contact Us

Privacy Questions:

Email: privacy@askta.org

Phone: 1-800-XXX-XXXX

Mail: AI Tutor Platform, [Address]

For COPPA Inquiries:

coppa@askta.org

Summary for Young Users

For Kids: We keep your information safe and only use it to help you learn. Your parents can see everything and delete it anytime. We never share your information with strangers or use it for ads.

Privacy Policy